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6teen30 Digital Inbound Customer Service Packages and Retainers - Hero

Inbound Customer Service Packages And Retainers

A range of no contract, de risked, unlimited flexible inbound customer service package retainers

Inbound Customer Service Packages And Retainers

Choose from three Inbound Customer Service packages and retainers that are delivered through our unique Growth Engine GamePlans and include as standard:

  • Inbound Client Service Success Strategy
  • Inbound Client Service Success Enablement 
  • Inbound Databox Analytics 

Add in our optional modules to implement the full Inbound methodology across your entire business model.

  • Inbound Marketing
  • Inbound Sales

Let's Talk
6t30 - Product Logos_Inbound Plus - White

To check out in USD $ or EUR €, visit the pricing page

Ideal for you as a client service focused business looking to get started with:

  • An Inbound Client Success Strategy 
  • Client Journey Map
  • Help Desk Support Tickets
  • Live Chat & Chatbots
  • Client Service Inbox 
  • Team Training

Includes The Inbound Service Modules:

  • HubSpot ServiceHub to CRM Set Up
  • Helpdesk Module
6t30 - Product Logos_Inbound Pro - White

To check out in USD $ or EUR €, visit the pricing page

Ideal for you as as a client service progressive business looking to scale and implement with:

  • An Inbound Client Success Strategy 
  • Client Journey Map
  • Help Desk Support Tickets
  • Live Chat & Chatbots
  • Client Service Inbox 
  • Knowledge-base Self Serve Portal
  • Knowledge-base Article Creation & Updates
  • Create Self Service Content
  • Team Training

Includes The Inbound Service Modules:

  • HubSpot ServiceHub to CRM Set Up
  • Helpdesk Module
  • Knowledge-base Module
6t30 - Product Logos_Inbound Premium - White

To check out in USD $ or EUR €, visit the pricing page

Ideal for you as a client service focused high growth business looking to scale and accelerate your client support efforts with:

  • An Inbound Client Success Strategy 
  • Client Journey Map
  • Help Desk Support Tickets
  • Live Chat & Chatbots
  • Client Service Inbox
  • Knowledge-base Self Serve Portal 
  • Knowledge-base Article Creation & Updates
  • Create Self Service Content
  • [NPS] Net Promoter Score Surveys
  • Promoter Advocacy Program
  • Team Training

Includes The Inbound Service Modules:

  • HubSpot ServiceHub to CRM Set Up
  • Helpdesk Module
  • Knowledge-base Module
  • Survey & NPS Feedback Module

No Additional Costs 

All Inbound plans have an unlimited client service success strategy, account management, HubSpot CRM and campaign design and build, just choose the level of your inbound service module services to meet your SMART GOALS.

  • Each package provides essential Inbound Client Service Modules
  • Can be adjusted to accommodate bespoke requirements to meet your SMART Goals
  • Delivered with a full Inbound Client Service Success Strategy over the first 60-90 Days

Note: The HubSpot Service Pro App (or Growth Suite Pro App) subscription is required to deliver Inbound Service Retainers and the software costs are charged to you directly by HubSpot.

Stay In Control

We believe that if we do a great job you will stick around as our inbound client service partner, thats why we do not tie you into long term, high risk, inflexible contracts.

  • Benefit From a Rolling Monthly Agreement - keeping you in control
  • Unlimited Strategy, Design, Build, Design and Development for Your Client Service Success Campaign Packages - no extras ever 
  • Flexible packages - upgrade, downgrade each quarter to deliver against your SMART goals, or cancel at the end of each month - no questions asked 

Out of transparency, Inbound Client Service Success Enablement naturally produces better results the longer it is being practiced by your support team as your inbound service processes are aligned to your client support processes. Supporting client service campaigns are optimised and continuously developed.

Recommendation: After your initial strategy that we deliver over the first 60-90 days, we recommend your operate Inbound Client Service Success Enablement for at least three quarter campaigns.

Book A Consultation

Inbound Marketing & Sales Retainers

Adopt Inbound throughout your entire business model
Through two optional modules of Inbound Marketing and Inbound Sales to compliment your Inbound Service activities.

Inbound Marketing

Attract, engage and delight targeted personas who are interested in what you provide, and who are actively seeking a solution by producing relevant and remarkable content that solves their problems as they conduct research online. 

Learn More

Inbound Sales

Empower your sales team to close more profitable deals with Inbound Sales, following a structured sales process aligned with the buyer's journey to maximise closed won deals.

Learn More

State of Inbound Customer Service Report 2019

The results also clearly articulated trends HubSpot have seen in their own customer base. Overwhelmingly, respondents agreed that their customers are smarter, have higher expectations, and are way more likely to share their experiences, good or bad.

Still, most companies aren’t equipped to connect with and listen to their clients. They haven’t adapted to this new, empowered consumer.

While customer support generally focuses on immediate, reactive customer questions and issues, customer success is usually focused on working proactively with customers to hear their feedback and help them get more value from the product or service.

Together, client support and success teams comprise a customer service department, serving both short-term and long-term needs.
Of Clients Fall In Love With A Service Focused Brand
Of Customers Will Spend More For Outstanding Service
Of Clients Make Repeat Purchases Post A Positive Experience
State A Service Rep Was Key To Positive Experiences

View The Inbound Service Pricing Page 

Use our interactive pricing sliders to see which Inbound Service or Growth Engine retainer is best suited to achieve your SMART goals and budget.

To view USD $ or EUR €, visit the pricing page in the main menu.
View Pricing

Inbound Service 
Packages & Pricing

See all the inclusive services you benefit from through an Inbound Service Growth Engine. 

Download our Packages and Pricing to learn more and claim your 'Get Started With Inbound Incentive' 
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6teen30 Digital Inbound Customer Service Packages and Retainers Guide